to integrate the acquisition into its travel program. This year, Amgen
has focused on global program management and travel, card and
expense data integration and analysis.
Last year, it deployed a new expatriate and relocation process
for employees and incorporated corporate dining network Dinova
into its program to address meal spending.
The company has made some airline policy tweaks in the past
year, including a 14-day advance purchase policy and a modified
premium-class travel policy.
Concur Travel has served as Amgen’s preferred booking tool
in the United States, though the company also used Amadeus e-Travel Management in other countries last year.
This year, Amgen has moved to consolidate online booking
services with Concur worldwide. It also used Concur Expense on
a global basis.
97 BOSTON SCIENTIFIC
2014 United States-Booked Air Volume: $50.3 million
2014 Global T&E: $235 million
Principal Air Suppliers: Delta, United
Principal Hotel Suppliers: Hilton, Marriott, Starwood
Principal Car Rental Supplier: Hertz
Principal Online Booking Tools: Concur Travel, KDS
Principal Expense Supplier: Concur Expense
Principal Card Supplier: Citi
Consolidated Global TMC: American Express Global Business Travel
Boston Scientific is deepening its global approach to travel
management in partnership with its consolidated agency, American Express Global Business Travel, and with booking/expense
In 2014, the medical solutions supplier expanded its use of Concur Travel in Europe, where KDS had been the primary booking
tool, and implemented Concur Expense in Asia. As of the first half
of this year, Concur was the company’s global expense platform.
Boston Scientific also broadened the reach of American Express
GBT last year, moving its Australia operations under both the
travel management company and Concur Travel.
Additionally, Boston Scientific conducted a benchmarking exercise for its global travel policy and determined that it has a strong,
comprehensive policy in place with clear guidelines for booking
and expensing travel.
This year, the company is enhancing compliance metrics and
creating an auditing process to boost compliance among its
approximately 11,000 travelers. It also has issued global guidelines
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