Dear Travel Partner:
At Southwest Airlines, we strive to be in
the first consideration set for business
travel within your managed travel
program and for your travelers. A few
things business travelers flying Southwest
can experience this year include our
upcoming launch of integrating the
Boeing 737 MAX into our fleet, increased
Inflight Wi-Fi enablement, and an
expanding route network to get you where you need to be. With so
much going on at Southwest, we are especially pleased to sponsor
this special BTN Voice of the Traveler research issue.
Countless companies of all sizes consider Southwest their
valued airline partner. Our goal is to help companies achieve their
managed travel program goals while driving incremental value to
the bottom line through everyday low fares and avoiding
unnecessary costs through our Transfarency strategy. Our
inclusive and competitive low fares, award-winning Rapid
Rewards frequent flier program, traveler-friendly policies, no
baggage or change fees, and celebrated Customer Service help
differentiate us from the competition.
Over the last few years, Southwest has been focused on expanding
our route map to include new markets and routes that are important to business travelers like California, Fort Lauderdale, Chicago,
and Atlanta. Our international footprint continues to grow as well.
At Southwest, we are striving toward the goal of making it easier
to do business with us, and we’re keeping our eye on the future to
serve your needs of our business travelers and corporate partners.
Enjoy this issue,
Senior Director Corporate Sales
Marriott International has a global pres-
ence of 6,200 properties and 30 brands
in more than 125 countries and territo-
ries. This scale and distribution affords
our customers options to address all
their travel needs…. whatever your trip
purpose and travel management need, we
have a solution for you.
As a travel professional, you and your travelers are at the heart of
our business. While we may be the world’s largest hotel company,
that means nothing if we are not your favorite. It has been one year
since the acquisition of Starwood Hotels & Resorts. We have conducted hundreds of customer focus groups, advisory boards, and
customer events to listen to your voice in how we may better serve
your needs. We look forward to continuing this dialogue.
Marriott International is proud to sponsor this special research issue
of Business Travel News, and hope you find the tools and resources
to be helpful.
Senior Vice President, Global Sales