Our Mission: To Be the Most Business Traveler
Centric Company in the World
Traveling for business can be tough. What shouldn’t be difficult?
Booking and managing travel.
At Egencia, we are relentlessly focused on improving the
business traveler’s experience. We help travel buyers shape their
travel culture without mandates, without constraints. Instead, we
put the power firmly in the hands of the business traveler, delivering maximum choice and encouraging good booking behavior
through easy-to-use tools.
Revolutionizing Business Travel
Egencia provides business travel for the Expedia generation—a
generation of travelers, arrangers, and travel managers, regardless
of age, that turns to technology to improve their everyday lives.
Today’s business traveler expects to be able to manage travel
across all of their devices. That is why we offer an intuitive and
seamlessly connected solution across our booking tool, mobile
app, and wearable app. Business travelers can easily book, manage, and view their business travel on the road, in the sky, or in a
While everyone claims to “put their customers first,” we build
our product around them. Every decision we make is backed by
user research to ensure that our tools reflect business travelers’
behavior and evolve with their needs.
It’s not about searching, but finding. Travelers should not waste
their valuable time looking for the right hotel. As part of
Expedia Inc., we are able to secure the content travelers want.
Business travelers are able to quickly book accommodations in
the locations they need with the amenities they want at the prices
travel managers will approve.
Providing the Service You Deserve
We are dedicated to supporting travelers, travel buyers, and travel
arrangers every day. We just do it a little differently. Using a combination of technology, knowledgeable program travel consultants,
and experienced program managers, we ensure our clients have
assistance when and where they need us 24/7. Our teams love what
they do, and they bring that passion to every interaction.
The Egencia Intelligent Service Platform™ recognizes travelers
when they call and pushes itineraries directly to our travel consultants so they immediately know the traveler’s reason for calling. If
travelers want to avoid waiting on hold for the next available travel consultant, they can tap the AssistMe® button on the mobile
app and an agent will get back to them ASAP.
Optimizing Program Results
Our program managers make a point of building long-term partnerships with all clients. They deliver insights and recommendations to help travel buyers understand traveler trends, strengthen
their travel program, and spot savings opportunities.
Travel buyers can also easily access and analyze their travel
data through our Travel Dashboard and on-demand reports or
instantly fine tune their program with flexible controls.
When travelers can choose from a vast array of in-policy options
and book readily online, companies save.
High online adoption often translates to overall program
adoption, resulting in lower transaction rates. This combination
of lower transaction costs, better supplier rates and program
insights help new Egencia clients see notable cost savings.
Visit www.Egencia.com if you’re ready to offer your
travelers the experience they deserve.