Where does your company fit on the
travel risk management spectrum.
Here’s one easy way to diagnose.
Organizations that fail to include executive management and legal departments as stakeholders in travel risk management show a weak understanding of TRM. Should an incident occur, organizations can be held legally
and financially liable for harm to their employees. In the U.K. senior corporate executives have been prosecuted under the country’s Corporate
Manslaughter laws for employee deaths. This law can apply to companies
outside the U.K. that send employees into the country for work, including
transient travelers. Australia, Canada, Denmark, Finland, France, Germany
and Norway also have laws that treat corporate negligence as a crime.
• Inconsistent TRM policy
• Rudimentary traveler
training, if any
• Inconsistent risk monitoring
• Minimum data management
High-profile political unrest and terror
attacks since 2015 have increased
awareness of TRM in corner offices.
IN THE TRM LOOP:
of companies that consider the following groups TRM stakeholders
Travel managers are taking on more responsibility when it comes to travel risk management. BTN research showed that especially
for midmarket enterprises, travel managers
are spearheading TRM efforts, whereas
larger companies are putting primary responsibility in corporate security departments
or with a health, safety or risk management
team. Even so, travel managers are integral to
TRM and often serve as a first-line corporate
contact for traveler medical emergencies or
trip disruption response. They are often the
ones putting the wheels in motion with TMC
partners, liaising with full-service travel risk
management firms and escalating travel-related crisis situations to their internal
security or risk management counterparts.
Emergency response can’t happen without having TRM infrastructure in place. That
includes a coordinated team, well-defined
roles and responsibilities, a risk assessment
and mitigation strategy, risk monitoring
tools and communication strategy, effective
data management and an overarching TRM
program communication plan that keeps all
TRM program stakeholders engaged and
prepared to act.
It’s past time to make a plan. BTN offers this
visual guide and checklist to get you started.
A VISUAL GUIDE TO
High-profile incidents build TRM awareness, but
remember that medical issues, road traffic acci-
dents and petty crime are much more common.
HEALTH, SAFETY, RISK MANAGEMENT
FAMILIES OF TRAVELERS
Source: BTN Taking On Travel Risk Management Survey, February 2017
Source: International SOS; Duty of Care & Travel
Risk Management Global Benchmarking Study; 2011.