On The Horizon
JANUARY 24, 2011
Concur to acquire TripIt
for at least $82 million.
CONTINUED ON PAGE 27
Sabre’s Entry Escalates AA Distribution Dispute
BY DAVID JONAS
AMERICAN AIRLINES BEGAN 2011 facing a growing backlash from distributors regarding its direct-connect intentions,
but this month in a Texas court it won an order forcing Sabre
Travel Network to temporarily cease certain retaliatory actions. Sabre, which had accused AA of breaching contractual
commitments related to “full content,” this month began biasing the carrier’s content in shopping displays and charging it
more for bookings. Sabre also announced it would end its AA
distribution agreement in early August, a month earlier than
the Sept. 1 expiration date.
AA is in several other commercial disputes. Its fares at press
time were not available through Orbitz (by AA’s choice) or Expedia (by Expedia’s choice). While Orbitz for Business custom-
Sabre’s Chris Kroeger
Montie Brewer, others assess
air-GDS distribution conflict.
Face To Face With Southwest CEO Gary Kelly
SOUTHWEST AIRLINES CEO Gary Kelly last month spoke
with Business Travel News senior editor Jay Boehmer about
the carrier’s plans for growth, its pending acquisition of Air-Tran Airways, opportunities for international expansion and
planned upgrades of its reservations system.
2010’s 25 most influential
business travel executives.
DOT hears air committee’s
BTN: When you last spoke of expansion, it sounded like domestic
opportunities were foremost in your mind. Is that still the case?
Kelly: If for no other reason than that we don’t have our reservations capabilities in place yet, we won’t in 2011 and may not
in 2012. Logically, we’re going to focus on the domestic market for the next several years, and I think that’s the right priority anyway. Air Tran brings 37 new destinations, 38 with their
CONTINUED ON PAGE 28
Face To Face
Southwest’s Gary Kelly
CONTINUED ON PAGE 29
U.K.’s Con Tgo, With A Microsoft Assist, Debuts
Bidirectional Mobile Mapping Communications
BY AMON COHEN
CONTGO, A COMPANY that helps corporations track and communicate with travelers through
mobile SMS messaging, this month launched MTA MapCast, a geo-coded mapping tool originally developed both for and in partnership with Microsoft’s
security department. The United Kingdom-based con Tgo
also is poised to announce new worldwide reseller agreements with a global distribution system and a large multinational travel management company, who would join
existing partner American Express, which plans to launch
later this year a version of MapCast.
By adding bidirectional communications, MapCast goes
Consumer advocate Ralph
Nader talks travel.
DHS: Europe needs better
NBTA Foundation report
sees rising ’ 11 demand.
How to effectively
manage travel risk.